Terms
This signed document is an agreement between Redwood Trails and yourself (Client) for pet sitting, dog walking or dog hiking services beginning on the date this is electronically signed. Redwood Trails agrees to provide dog walking services to Clients in a reliable, trustworthy, and caring manner. With your consent, Redwood Trails reserves the right to walk other dogs at the same time, but the total number of dogs walked with one person at one time will not exceed six (6).
1. I authorize Redwood Trails to perform dog walking and/or boarding services as outlined above and in Client Profile, Pet Profile(s), and Policies and Procedures which shall become part of this contract.
2. I authorize Redwood Trails to obtain any emergency veterinary care that may be necessary during the time spent with my pet. I accept responsibility for any charges related to this emergency care. I also authorize Redwood Trails to utilize an alternative veterinarian in the event my primary veterinarian is unavailable. Every effort will be made to contact me prior to obtaining emergency care.
3. Redwood Trails accepts no responsibility for security of the premises or loss if other individuals have access to the
home during the term of this agreement.
4. Dog walking will be performed only by Redwood Trails during all assignments unless prearranged with client (i.e. in the event of Redwood Trails owner or employee being on vacation, etc.).
5. I agree to reimburse Redwood Trails for any additional fees for providing emergency care, as well as any expenses incurred for unexpected visits, transportation, housing, food, or supplies.
6. Redwood Trails agrees to provide the services stated in this agreement in a reliable, trustworthy, and caring manner. In
consideration of these services and as an express condition thereof, the client expressly waives and relinquishes any and all claims against Redwood Trails, its employees or assigns, except those arising from proven deliberate negligence of the pet sitter.
7. Though we make every effort to bring your pet home safely including GPS tracking and training, there is an inherent danger to off-leash adventures. Redwood Trails will not be liable for the injury, disappearance, death, or fines of any pet(s) with unsupervised access to the outdoors. At client's request, your dog may stay on leash as long as desired.
8. We understand and are sensitive to the needs of aggressive dogs, but it is the owner's responsibility to communicate clearly any danger. Client will be responsible for all medical expenses and damages resulting from an injury to the pet sitter or other persons by the pet(s). Client agrees to indemnify and hold harmless Redwood Trails in the event of a claim by any person injured by the pet(s).
9. Though of course we are always careful and respectful of your property and home, our lawyers tell us we must insist that it is expressly understood that Redwood Trails shall not be held responsible for any damage to client’s property, or that of others, caused by client’s pet(s) during the period in which they are in its care. If your pet destroyed it, we are sorry. If we destroyed it, we will fix or replace it!
10. Fees are earned upon acceptance of Dog Walking reservations. Accepted methods of payment are cash, check, or Paypal. Clients are to pay fees for each week on or by the Friday after services are complete by leaving cash or a check at their residence made out to Hunter Rook. If a client schedules visits on a monthly basis they have the option of
paying in full on the first Friday of the service or they can pay each week on Friday. Upon reservation of service an invoice will
be sent to the clients for the appointments that they have scheduled.
11. If you cancel before 48 hours of your scheduled walk or run, you will receive a refund. If you cancel within 48 hours of your scheduled walk or run you will get a credit that will expire within 30 days. A fee of $30 will apply to all returned checks. Clients are responsible for all costs of collection.
12. I attest to the fact that all licenses and vaccinations required by the State of California, the City in which I reside and/or the County of Alameda are current according to the law. I have completed and signed required Veterinary Release form, Pet Profile, and Client Profile. Any reference to pets in this contract shall refer to those specified on the Pet Profile sheet(s).
13. Redwood Trails reserves the right to deny service or terminate service because of safety concerns, financial issues, or
inappropriate or uncomfortable circumstances.
14. Visitors: Please notify Redwood Trails if others (housekeepers, pest control service, realtors, friends, family members, etc.) will have access to your home during your absence. It is understood that the client will notify anyone with access to the home that Redwood Trails’ services have been engaged.
15. Last minute requests/Emergencies: Everyone has them! Feel free to call if an unexpected need arises; we will make every attempt to
accommodate your needs for service on short notice depending on our availability. Redwood Trails will do it’s best to accommodate your
last minute requests. There will NOT be an extra fee as we understand things come up and we want to be there to assist you.
This agreement will remain valid for current and future service, with the exceptions of any agreed to changes in fees or
frequency or total number of visits.
I/we have read and agree to the above Policies & Procedures, and intend to be jointly and severally legally bound thereby.